Dubai Parks™ and Resorts Discover a World of Endless Fun! Buy Ticket Book Now Discover a World of Endless Fun! Dubai Parks™ and Resorts MOTIONGATE™ Dubai Real Madrid World LEGOLAND® Dubai LEGOLAND® Water Park Neon Galaxy RIVERLAND™ Dubai Menu Attractions Book a Venue Birthdays Lapita Hotel Dubai Health and Safety Tips About Us Events Calendar Restaurants LEGOLAND® Hotel Cookie Policy Contact Us School Trips Shops Rove at the Park Privacy Policy Groups Sponsors & Partners Terms & Conditions Search Title Purchase Options: Buy Tickets Dining Add-Ons Annual Pass Birthdays School Trips Book a Venue Groups AED Choose Theme Parks All ParksMOTIONGATE™ DubaiReal Madrid WorldLEGOLAND® DubaiLEGOLAND® Water ParkNeon GalaxyRIVERLAND™ Dubai Date of Visit Please choose valid date Back Have a Query? We’re here. Our frequently asked questions providing you with information and advice. Title Find your question hereI haven’t received my email confirmation or E-Ticket(s), what do I do?I’ve not been able to print my Ticket(s), what should I do?Do I have to print my ticket(s) at home or can I show my e-ticket?I’ve mistakenly ordered tickets multiple times, what should I do?My online booking failed during the order process and it looks like I’ve been charged. What should I do?What is QFAST and how can I access it?Have a question that isn’t listed here, how can I contact you?I’ve ordered my Annual Pass online, where do I go for collection?What do I need to take with me when my Annual Pass is issued?Can I have multiple active Annual Pass cards?Do Annual Pass holders receive any special discounts?Can somebody else use my Annual Pass?My wife wears a hijab (full face covering), is she required to have her photograph taken?I purchased my Annual Pass and later decided I don’t want to/won’t be able to use it, can I get a refund?I purchased my Annual Pass tickets online and I have lost my print at home E-Ticket(s). What should I do?When does my Annual Pass expire?I have purchased an Annual Pass for LEGOLAND® WATER PARK Dubai. Can I use it at any of the other parks on the Resort?Do Annual Pass holders receive discounts on theme park or water park tickets for other guests?Is car parking included with the Annual Pass?I have purchased an Annual Pass for only 1 theme park. Can I use it at any of the other parks at the destination?I have purchased an Annual Pass for MOTIONGATE™ DUBAI Theme Park. Can I use it at any of the other parks on the Resort?I have purchased an Annual Pass for LEGOLAND® DUBAI. Can I use it at any of the other parks on the Resort?Do I have to buy tickets online or can I buy them at the gate? Type your question here