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FAQs Dubai Parks and Resorts

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I’ve ordered my Annual Pass online, where do I go for collection?

I’ve ordered my Annual Pass online, where do I go for collection?

Your Annual Pass E-Ticket(s) and Order Confirmation will be emailed to the email address of the person who made the online purchase. To obtain your Annual Pass, please visit any of the guest services located at MOTIONGATE™ Dubai, or LEGOLAND® Dubai.
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How many people can stay in one room at Lapita?

How many people can stay in one room at Lapita?

Up to two people (two adults or one adult and one child) can stay in a Deluxe King, up to two adults and two children or three adults can stay in a Deluxe Twin, up to two adults and two children or three adults can stay in a Junior Suite, up to two adults and two children or three adults can stay in a Family Suite.
What is the validity of the tickets?

What is the validity of the tickets?

Tickets are only valid on the day of issuing and cannot be carried forward.
Is there a charge on rollaway beds?

Is there a charge on rollaway beds?

Yes, the charge for a rollaway bed is AED 150 per night.
Check in and check out time?

Check in and check out time?

Check in is at 4:00pm and check out is at 11:00am. Luggage storage facilities are available for those who would like to enjoy the park before check in and after check out.
Is transportation provided for guests to and from the theme parks?

Is transportation provided for guests to and from the theme parks?

Tram service is provided in Riverland from the tram station that transports guests to and from the theme parks.
What are the dining options available at Lapita?

What are the dining options available at Lapita?

There are five restaurants and bars available at Lapita: Palama - lobby lounge serving light snacks and refreshments Kalea - all-day dining restaurant serving international cuisine Hikina - specialty Cantonese dining Ari - Mediterranean poolside cuisine Lani - rooftop bar & lounge serving Polynesian themed tapas and beverages
What are the dining packages available?

What are the dining packages available?

Bed and breakfast, half board (breakfast and lunch or dinner) and full board (breakfast lunch and dinner).
What facilities are available at Lapita?

What facilities are available at Lapita?

Luna & Nova Kids and Teens Club, two outdoor pools and one lazy river, Ola spa, Mana fitness centre, indoor and outdoor meeting and event facilities (including seven meetings rooms and one ballroom)
Are there pool access day passes available?

Are there pool access day passes available?

Yes, our pool day passes are AED 150 per day on weekdays (Sunday to Thursday) and AED 250 per day on weekends (Friday to Saturday)
How can I be sure of receiving connecting rooms?

How can I be sure of receiving connecting rooms?

If you book a Family Room, you are guaranteed a Deluxe King room connected to a Deluxe Twin room